Two UPMC Critical Access Hospitals Recognized With 5-Star Cleanliness Ratings

Williamsport, Pa., July 1, 2026 – UPMC Muncy and UPMC Wellsboro have been named among the cleanest hospitals in the United States by earning 5-star ratings for cleanliness from Centers for Medicaid & Medicare Services’ Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey. These top cleanliness scores are part of ongoing federal hospital quality ratings and reflect direct patient feedback about the condition and upkeep of patient rooms and hospital facilities.
“Cleanliness doesn’t happen by accident; it’s the result of staff across our hospitals looking out for one another and for our patients every day,” said Ron Reynolds, president, UPMC Wellsboro and UPMC Cole. “Our environmental services teams work hand in hand with our clinical staff to create a space where patients can focus on healing. This recognition really belongs to those teams who take pride in the details and show up every day with that shared commitment.”
The five-star rating reflects the steadfast commitment to providing a safe, welcoming environment for patients and families. These top cleanliness scores are part of ongoing federal hospital quality ratings and reflect direct patient feedback about the condition and upkeep of patient rooms and hospital facilities. Clean, well-maintained facilities are more than just an aesthetic concern — they are a critical part of preventing infection and promoting healing.
“Patients may not always know every role of their care team, but they feel the difference a clean, well-cared-for environment makes,” said Andrea Reed, president and CNO, UPMC Muncy. “This honor reflects how closely our environmental services and clinical teams work together to care for the whole patient. It’s a true team effort, and I’m so proud of how our staff supports one another in delivering that experience for every patient, every time.”
To learn more about UPMC in North Central Pa., go to UPMC.com/NorthCentralPa.






