Public Comment Period Opens for Proposed PUC Consumer Protection Rulemaking
Stakeholders may submit comments through July 27 on proposed updates to utility consumer protection regulations
HARRISBURG – The Pennsylvania Public Utility Commission (PUC) announced the opening of the public comment period for a proposed rulemaking that would formally incorporate key consumer protection provisions into the Commission’s regulations governing residential utility service.
The Notice of Proposed Rulemaking (NOPR), approved by the Commission in February 2026, has now been published in the Pennsylvania Bulletin, beginning the formal public comment process.
The proposed rulemaking would amend portions of 52 Pa. Code Chapter 56 to incorporate consumer protection provisions that have guided residential utility service standards for years, providing a clear and consistent regulatory framework for consumers and utilities.
“The publication of this proposed rulemaking marks an important step in the regulatory review process,” said PUC Chairman Steve DeFrank. “The Commission now looks forward to receiving and reviewing comments submitted by interested parties as we continue evaluating these proposed regulations.”
Submitting Comments
Under the schedule established in the NOPR:…