PUC Encourages Shopping Consumers to Know ‘End of Contract’ Details, Next Steps as Competitive Energy Contracts End
Reminds Customers They Must Act on Supplier Contract Renewal Notices Detailing Their Options for Electric Generation, Natural Gas Supply Services
HARRISBURG – The Pennsylvania Public Utility Commission (PUC) continues encouraging consumers who have contracts with competitive energy suppliers to know their contract expiration dates and to carefully review contract renewal notices from suppliers detailing energy shopping options and next steps.
The Commission notes that last spring, as energy prices began to rise steeply across Pennsylvania, more than 80,000 consumers enrolled with competitive suppliers through their utility’s Standard Offer Program (Standard Offer) – which provides customers with a “standard” fixed-rate product offering for one year at 7% below the utility’s Price to Compare at the time of enrollment. At the same time, thousands of utility customers switched to various other competitive supplier offers that were lower than their utilities’ energy prices.
A year later, those customers are now starting to receive contract renewal notices from their supplier – including an Initial Notice 45-60 days prior to the contract’s expiration date and an “Options Notice” at lea…