BRADFORD, PA / OLEAN, NY- Bradford Regional Medical Center (BRMC) and Olean General Hospital (OGH), member campuses of Upper Allegheny Health System (UAHS), are proud to announce the 2023 employees of the year. Kimberly “Kim” Murphey, executive assistant, and Marcene “Marcy” Aloi, patient account rep, were announced as the 2023 employees of the year for BRMC and OGH, respectively.

Kim, who was presented as the May 2023 Star Award recipient, was chosen to represent BRMC at Kaleida Health’s Salute to Excellence ceremony at Highmark Stadium.

“Kim is such an asset to BRMC as she continuously goes above and beyond not only in her primary role, but also helping every and any department or other employee she can. She played an integral role in coordinating the COVID testing and vaccination clinics in Bradford throughout the pandemic,” said her endorsement from David Monroe, MBA, BSN, RN, chief administrative officer, BRMC. “Kim has been a first responder to every major event at BRMC over the past several years and assists wherever needed. She is not only an incredible employee, but also an amazing person. We’re very lucky to have her at BRMC and in the Bradford community.”

Kim has been with UAHS for the last decade. She started off at OGH as a secretary in nursing administration when she was originally hired in 2014. Kim eventually became the nursing services coordinator in care management at OGH in 2020 and later became the administrative assistant to administration at BRMC in 2021. Kim is a native to Bradford, PA, likes to spend time with her children, Kayla and Brett. An avid Penn State fan she likes to attend Penn State football games as well as walk on the local trials, spend time with friends, and volunteer in many community organizations.

Marcy’s hard work in her role as patient account rep allowed her to claim the title of OGH’s 2023 July Star Award.

“Marcy’s strong work ethic is what truly makes her shine. Her years of experience not only makes her knowledgeable but allows her to be a leader among her co-workers providing valuable insights to their role. She always welcomes a challenge and is outsourced for many complex issues to find a practical resolution to any given situation,” said Norine Jones, manager of financial services, UAHS. “Marcy has exceptional customer service skills providing kind and compassionate service to everyone she encounters as well as takes the time to listen to understand the situation as a whole. Marcy is valued for her dedication to her position and to UAHS. We’re very thankful for her!”

Starting in 1985, Marcy has been with Olean General Hospital for over 40 years. She held a part-time admissions clerk position when she was first onboarded. She later transitioned to a full-time cashier position in 1988 and eventually transitioned to patient accounts in 1989, remaining there ever since. A local from Portville, she enjoys spending time with her husband, Tony, and daughters, Liz, Alexis, and Gianna as well as her grandchildren.

“Congratulations to both of our 2023 employees of the year! Both are well-deserved recognitions for two rock stars within our organization that provide exceptional service to our organization and community,” said Jill Owens, MD, president, UAHS. “I couldn’t have handpicked two better team members to represent our respective hospital campuses at the Salute to Excellence event. We’re truly lucky to have them.”

Kim and Marcy were presented their award at the Kaleida Health Salute to Excellence event on Wednesday, May 22. The presentation was held at Highmark Stadium with each employee of the year from every Kaleida Health facility being recognized. The event included refreshments and a tour of the stadium.