PA State Rep. Martin Causer 

The Pennsylvania Public Utility Commission (PUC) has given final approval to a settlement aimed at addressing long-standing service issues with Frontier Commonwealth. This settlement is the result of a more than 18-month effort launched after so many Frontier customers across the Northern Tier said, “enough is enough!”

In addition to requiring Frontier to address an array of system maintenance and staffing issues, it also requires credits, refunds or other remedies be provided to consumers based on certain past or future issues with their telephone or internet services. We’ll share more details on that as they become available. In the meantime, you can read more about the PUC’s decision and the settlement here: https://tinyurl.com/5n7ycu5a