August Star Awards recognized at BRMC, OGH
BRADFORD, PA / OLEAN, NY – Bradford Regional Medical Center (BRMC) and Olean General Hospital (OGH), Kaleida Health facilities, are pleased to announce the August 2024 Star Award winners. Winners recognized at a ceremony at each hospital campus were Brenda Laird, BRMC, and Rachel McCaslin, OGH
Brenda Laird, a hostess in the food and nutrition department received the August Star Award at BRMC. Brenda has been with BRMC since 2015 with plans on retiring this August.
“Brenda has been an invaluable asset to the food & nutrition department, demonstrating unwavering commitment and diligence in her role. Her work ethic is unparalleled, as she consistently goes above and beyond her responsibilities to ensure the highest standards of service and quality in our food service operations. Brenda demonstrates a positive attitude and approaches every task with enthusiasm and professionalism, simply embodies the spirit of team work and reliability,” said her nomination. “Brenda exemplifies loyalty and dedication to the hospital’s mission and values. Her passion for providing excellent service to our patients is truly commendable and serves as an inspiration to us all.”
A patient access rep since 2018, Rachel McCaslin was presented the August Star Award at OGH.
“A team member for over five years, Rachel is always going out of her way to teach and help coworkers learn. Her knowledge, demonstration of teamwork, and caring nature has made her such an asset to the patient access department. During unpleasant situations, she maintains a great attitude to ensure everyone continues to have a great experience. Rachel constantly goes above and beyond to help her co-workers, but is also a strong patient advocate,” according to her nomination. “Rachel is an effective communicator and ensures that communication between departments is efficient and comprehendible. Without Rachel, the patient access department wouldn’t be as successful as she is continuously challenging everyone to be their best.”
The Star Award is presented monthly to an employee who demonstrates outstanding performance and inspires the same in others. Staff are nominated for exceptional customer satisfaction, continuous performance improvement, teamwork, communication, ownership/accountability, and excellence through co-worker or patient nominations.
The following were also nominated for Star Awards at BRMC: Danielle Elder, MS OTR/L, outpatient rehabilitation services and Becky Moreth, CNA, Pavilion. OGH nominees were: Ashley Ameis, RN, 2nd floor; Steve Amick, plant services; Matthew Bellamy, patient transportation; Nicholas Debergalis, respiratory care; Janice Riethmiller-Russell, RN, case management.
Star award recipients receive a chamber of commerce gift certificate, additional paid time off, certificate of recognition, the star award parking spot and special recognition at the 2nd Annual Pulse of the Community Gala happening on Friday, September 20 in Ellicottville.